Isabella Viracachá

Creative | ProductionCreative OperatorFreelance

issaviracacha@gmail.com

Report Period 2026-07-01 to 2026-07-31

Total Hours

134

116.5 delivery 17.5 non-delivery

Delivery (Adj.)

86.9%

= delivery / (logged − PTO)

Projects Worked

2 billable

Clients

Projects Worked (3)

MMG - Creative Production McPherson Media Group

Billable 104.2h

AUS Clients - Internal Internal

Internal 17.5h

Polaris - Creative Production Polaris Sales Australia

Billable 12.3h

Hours by Task

Monthly Trend

Forge production

Australian clients (polaris + mmg) · 2026-07-01 → 2026-07-24 (Australia/Sydney)

Forge: issaviracacha@gmail.com matched by email data through 2026-07-24T19:12 UTC

Deliverables completed 65 72 claimed · 8 in flight

Tasks 72 client containers holding those assets

Output units 65 78.6 complexity-weighted

Production time (median) 1.03h cohort 0.98h · n=69

First-pass internal QA 92.8% 5 returns / 122 submissions

Confirmed omissions 2 2.8 per 100 deliverables

Efficiency score 78.5 #2 of 6 operators

Velocity

Five clocks, kept separate on purpose. Production is the operator clock the studio is accountable for; queue time is how long a brief waited before being claimed.

Clock	Median	P75	Mean	Max	Sample
Production in_production → internal QA	1.03h	1.82h	1.95h	24.4h	69
Internal QA internal QA → ready for review	0.02h	3.21h	2.89h	13.46h	69
First delivery in_production → first proof	1.76h	9.81h	4.86h	24.41h	69
Revision turnaround revision requested → next proof	0.72h	1.72h	2.4h	12.87h	42
Queue (not operator) created → claimed	11.42h	22.79h	19.48h	307.23h	72

Production time by product

Tabloid 0.94h n=43

Tabloid Special 0.71h n=18

Short Tabloid 13.04h n=2

Social Media 3.63h n=2

Web Display 8.36h n=1

AU National Newspapers 3.57h n=1

A5 Mag 1.46h n=1

Website Banners 4.73h n=1

Production time by complexity

AD1 0.85h n=44

AD2 1.46h n=19

AD3 2.08h n=6

By build type

new build 0.96h n=65

adaptation 1.27h n=4

Deliverable mix

Categorised by what was claimed in the period. Product is the ad family (Tabloid, Tabloid Special, A4/A5 Mag, Flyer…); product type is the concrete size.

Product

Tabloid	46
Tabloid Special	18
Short Tabloid	2
Social Media	2
A5 Mag	1
AU National Newspapers	1
Web Display	1
Website Banners	1

Product type / size

TS41 (186 x 83 mm)	10
T22 (92 x 129 mm)	8
T84 (374 x 260 mm)	8
T44 (186 x 260 mm)	7
T88B (374 x 540 mm)	6
TS21 (92 x 83 mm)	5
T32 (139 x 129 mm)	4
T42 (186 x 129 mm)	4
TS81 (374 x 83 mm)	3
unknown	3
Custom (WxH)	2
T41 (186 x 63 mm)	2
TFRONT (60 x 260 mm)	2
Facebook Banner	1
Homepage - Desktop	1
P84B (210 x 148 mm, bleed 220 x 158)	1
S22 (79 x 129 mm)	1
S44 (159 x 260 mm)	1
Social - Square	1
T21 (92 x 63 mm)	1
T24 (92 x 260 mm)	1

Build type

new build	68
adaptation	4

Artistic discretion

ad1	47
ad2	19
ad3	6

Turnaround

overnight	65
3rd day	3
2h	2
2nd day	1
4h	1

Client

McPherson Media Group	67
Polaris	5

Sources: 67 ingested (MMG feed) · 5 created in the portal · 22 dealer sites · regions AUSTRALIA 37 / VICTORIA 31 / NEW ZEALAND 4

Internal QA

122QA submissions

5returns (QC bounces)

4returned by a reviewer

1self-returns

4.1%return rate

92.8%first-pass rate

38.3%QA cleared by someone else

Most QA passes here were performed by the operator themselves, so the first-pass rate measures self-checks more than independent review. Read it next to the confirmed-omission count.

Deliverable	Product	Returned by	When	Reason
Tabloid Special — 200130	Tabloid Special	Alexander Delgado	2026-07-17 16:38	Remove "r" on Friday 31/07 Barooga Round 2 "VOLUNTEER REQUIREDt"
Tabloid — 197763	Tabloid	Isabella Viracacháself	2026-07-17 02:21	Zip file reupload
Tabloid — 197856	Tabloid	Amanda Najera	2026-07-15 17:38	The only line that should have been changed was the first one, Sunday stays closed.
Tabloid — 199159	Tabloid	Cata Peña	2026-07-08 20:04	—
Tabloid Special — 199221	Tabloid Special	Alexander Delgado	2026-07-08 16:38	—

Revisions & confirmed omissions (assemble-fix)

42revision rounds

37client-billable

5assemble-fault rounds

0.58rounds per deliverable

41.8%uploads that were rework

2confirmed omissions

1raised internally by QA

1client-flagged, admin-confirmed

1defective round uploaded by someone else

0flags still pending (excluded)

A round an Assemble ADMIN ruled our fault ("assemble-fix"): either classified internally (internal QA path) or flagged by the client and confirmed afterwards. Pending flags, rejected flags and no_agreement outcomes are excluded.

Deliverable	Path	Round	Produced by	Reported by	Confirmed by	Verdict
A5 Mag — 181277McPherson Media Group · A5 Mag	Client → admin confirmed	v3	Amanda Najera	Melissa Thomas	Alexander Delgado	Misinterpretation of instruction.2026-07-24
Tabloid — 196836McPherson Media Group · Tabloid	Internal QA	v1	Isabella Viracachá	internal	Mari Mora	Internal revision2026-07-20

SLA

Two phases, never blended: first delivery runs against the TAT deadline; each revision opens its own fresh overnight clock.

First delivery

97.1%

67 on time of 69 measured · median margin 17.68h

Revisions

100%

42 on time of 42 measured · median 0.72h

Late first deliveries

Deliverable	TAT	Deadline	Delivered	Late by	Queue	Production
Short Tabloid — 198437McPherson Media Group	overnight	2026-07-09 22:00	2026-07-10 02:58	4.98h	25.75h	24.4h
Tabloid — 182114McPherson Media Group	overnight	2026-07-23 22:00	2026-07-24 01:18	3.32h	21.81h	0.47h

Queue vs production tells you where the miss came from: a large queue with fast production means the brief was claimed too late, not produced too slowly.

Efficiency

Throughput

Deliverables per active day	3.42
Output units per active day	3.42
Weighted units per active day	4.14
Cohort median (weighted)	1.73
Throughput index	2.39
Active days	19

Score components

Speed vs cohort 42.5 idx 0.85

Throughput vs cohort 100 idx 2.39

First-pass internal QA 92.8 n=69

Omission-free 86 n=72

Components with too small a sample are omitted and the remaining weights renormalised. speed_index and throughput_index are cohort-relative (1.00 = cohort par); 50 + 50 × (index − 1) maps them onto 0-100.

Cohort comparison (6 operators with activity)

Operator	Completed	Weighted / day	Production median	Speed index	First-pass QA	Omissions / 100	Score
Cata Peña	49	4.28	0.72h	1.14	89.2%	2.9	82
Isabella Viracacháthis profile	65	4.14	1.03h	0.85	92.8%	2.8	78.5
Amanda Najera	28	2.45	1.06h	1.02	70.6%	2.6	68.1
Mari Mora	3	0.58	0.77h	1.49	100%	0	67.5
Allison Orozco	3	1	3.44h	0.19	100%	0	51.6
Alexander Delgado	4	0.41	0.92h	0.85	25%	50	21.3

The cohort is every Forge user who owned work in the window, tagged Creative Operator or not, so the baseline does not move when Harvest tags change. Speed index is mix-adjusted against the same product + complexity cells, so a lighter queue does not inflate it.

Monthly history

Month	Claimed	Completed	Weighted units	Active days	Production median	First-pass QA	Omissions	SLA first delivery
2026-06	1	0	0	1	1.6h	100%	0	66.7%
2026-07	72	65	78.6	19	1.03h	92.8%	2	97.1%

How every number here is defined

task: A client-created container (Forge `projects` row). One task holds N deliverables.
deliverable: One individual asset an operator claims, produces and bills (`deliverables` row).
output units: Deliverables expanded by bundle size — a 4-size banner bundle is 1 deliverable, 4 outputs.
weighted units: Output units × complexity weight (AD1 1.0 / AD2 1.5 / AD3 2.0, × 0.7 for adaptations).
production h: First in_production → first internal QA submission. The operator production clock.
qc h: First internal QA → first ready_for_review.
first delivery h: First in_production → first ready_for_review (production + QA loop).
queue h: Created → claimed. Queue time, not operator time — context only.
qa return: A QC bounce: internal_qc → in_production, with the reviewer reason attached.
first pass qa: Share of deliverables that entered internal QA and never bounced back.
confirmed omission: A round an Assemble ADMIN ruled our fault ("assemble-fix"): either classified internally (internal QA path) or flagged by the client and confirmed afterwards. Pending flags, rejected flags and no_agreement outcomes are excluded.
sla first delivery: First ready_for_review vs the TAT deadline from the portal deadline function (2h/4h/6h = created + N h; overnight = next 8am Sydney; 2nd/3rd day = +1/+2 on that ladder).
sla revision: Each revision_requested → next ready_for_review vs a fresh overnight deadline. Reported separately from first delivery — the two are never blended.
speed index: Median of (cohort median hours for the same product+AD ÷ own hours) per deliverable. 1.00 = cohort par, >1 = faster on comparable work.
throughput index: Own weighted units per active day ÷ the cohort median rate. 1.00 = par.
active day: An AU-local day with at least one upload or status transition by this operator.