Deliverables completed 4
Tasks 4
Output units 4
Production time (median) 0.92h
First-pass internal QA 25%
Confirmed omissions 2
Efficiency score 21.3
Velocity
Five clocks, kept separate on purpose. Production is the operator clock the studio is accountable
for; queue time is how long a brief waited before being claimed.
| Clock | Median | P75 | Mean | Max | Sample |
| Production in_production → internal QA | 0.92h | 1.43h | 1.32h | 2.66h | 4 |
| Internal QA internal QA → ready for review | 1.02h | 9.56h | 9.01h | 33.81h | 4 |
| First delivery in_production → first proof | 2.57h | 10.84h | 10.32h | 34.83h | 4 |
| Revision turnaround revision requested → next proof | 12.59h | 28.66h | 19.57h | 34.05h | 6 |
| Queue (not operator) created → claimed | 179.02h | 319.77h | 173.44h | 319.86h | 4 |
Production time by product
Tabloid 0.82h n=3
Short Tabloid 2.66h n=1
Production time by complexity
AD3 0.82h n=3
AD1 1.02h n=1
By build type
new build 0.92h n=4
Deliverable mix
Categorised by what was claimed in the period. Product is the ad family
(Tabloid, Tabloid Special, A4/A5 Mag, Flyer…); product type is the concrete size.
Product
| Tabloid | 3 |
| Short Tabloid | 1 |
Product type / size
| T42 (186 x 129 mm) | 2 |
| S84 (320 x 260 mm) | 1 |
| T22 (92 x 129 mm) | 1 |
Sources: 4 ingested (MMG feed) ·
0 created in the portal · 3 dealer sites ·
regions AUSTRALIA 2 / VICTORIA 2
Internal QA
14QA submissions
3returns (QC bounces)
0returned by a reviewer
3self-returns
21.4%return rate
25%first-pass rate
40%QA cleared by someone else
Most QA passes here were performed by the operator themselves, so the first-pass rate measures
self-checks more than independent review. Read it next to the confirmed-omission count.
| Deliverable | Product | Returned by | When | Reason |
| Tabloid — 198849 | Tabloid | Alexander Delgadoself | 2026-07-14 17:50 | remove phone to match example given |
| Tabloid — 198848 | Tabloid | Alexander Delgadoself | 2026-07-14 17:47 | Please remove phone number as we need to match exactly with the example. |
| Tabloid — 197622 | Tabloid | Alexander Delgadoself | 2026-07-01 18:23 | — |
Revisions & confirmed omissions (assemble-fix)
6revision rounds
2client-billable
4assemble-fault rounds
1.5rounds per deliverable
33.3%uploads that were rework
2confirmed omissions
2raised internally by QA
0client-flagged, admin-confirmed
2defective round uploaded by someone else
0flags still pending (excluded)
A round an Assemble ADMIN ruled our fault ("assemble-fix"): either classified internally (internal QA path) or flagged by the client and confirmed afterwards. Pending flags, rejected flags and no_agreement outcomes are excluded.
| Deliverable | Path | Round | Produced by | Reported by | Confirmed by | Verdict |
| Tabloid — 198849McPherson Media Group · Tabloid | Internal QA | v4 | Amanda Najera | internal | Alexander Delgado | Just re-uploading - not an actual omission2026-07-16 |
| Tabloid — 198848McPherson Media Group · Tabloid | Internal QA | v4 | Amanda Najera | internal | Alexander Delgado | just reupload to approve - no actual omission2026-07-16 |
SLA
Two phases, never blended: first delivery runs against the TAT deadline; each revision opens its
own fresh overnight clock.
First delivery
75%
3 on time of 4 measured
· median margin 3.64h
Revisions
66.7%
4 on time of 6 measured
· median 12.59h
Late first deliveries
| Deliverable | TAT | Deadline | Delivered | Late by | Queue | Production |
| Tabloid — 197622McPherson Media Group | overnight | 2026-07-01 22:00 | 2026-07-02 15:44 | 17.74h | 38.3h | 1.02h |
Queue vs production tells you where the miss came from: a large queue with fast production means
the brief was claimed too late, not produced too slowly.
Efficiency
Throughput
| Deliverables per active day | 0.24 |
| Output units per active day | 0.24 |
| Weighted units per active day | 0.41 |
| Cohort median (weighted) | 1.73 |
| Throughput index | 0.24 |
| Active days | 17 |
Score components
Speed vs cohort 42.5 idx 0.85
Throughput vs cohort 11.9 idx 0.24
First-pass internal QA 25 n=4
Omission-free 0 n=4
Components with too small a sample are omitted and the remaining weights renormalised. speed_index and throughput_index are cohort-relative (1.00 = cohort par); 50 + 50 × (index − 1) maps them onto 0-100.
Cohort comparison (6 operators with activity)
| Operator | Completed | Weighted / day | Production median | Speed index | First-pass QA | Omissions / 100 | Score |
| Cata Peña | 49 | 4.28 | 0.72h | 1.14 | 89.2% | 2.9 | 82 |
| Isabella Viracachá | 65 | 4.14 | 1.03h | 0.85 | 92.8% | 2.8 | 78.5 |
| Amanda Najera | 28 | 2.45 | 1.06h | 1.02 | 70.6% | 2.6 | 68.1 |
| Mari Mora | 3 | 0.58 | 0.77h | 1.49 | 100% | 0 | 67.5 |
| Allison Orozco | 3 | 1 | 3.44h | 0.19 | 100% | 0 | 51.6 |
| Alexander Delgadothis profile | 4 | 0.41 | 0.92h | 0.85 | 25% | 50 | 21.3 |
The cohort is every Forge user who owned work in the window, tagged Creative Operator or not, so the
baseline does not move when Harvest tags change. Speed index is mix-adjusted against the same
product + complexity cells, so a lighter queue does not inflate it.
How every number here is defined
- task
- A client-created container (Forge `projects` row). One task holds N deliverables.
- deliverable
- One individual asset an operator claims, produces and bills (`deliverables` row).
- output units
- Deliverables expanded by bundle size — a 4-size banner bundle is 1 deliverable, 4 outputs.
- weighted units
- Output units × complexity weight (AD1 1.0 / AD2 1.5 / AD3 2.0, × 0.7 for adaptations).
- production h
- First in_production → first internal QA submission. The operator production clock.
- qc h
- First internal QA → first ready_for_review.
- first delivery h
- First in_production → first ready_for_review (production + QA loop).
- queue h
- Created → claimed. Queue time, not operator time — context only.
- qa return
- A QC bounce: internal_qc → in_production, with the reviewer reason attached.
- first pass qa
- Share of deliverables that entered internal QA and never bounced back.
- confirmed omission
- A round an Assemble ADMIN ruled our fault ("assemble-fix"): either classified internally (internal QA path) or flagged by the client and confirmed afterwards. Pending flags, rejected flags and no_agreement outcomes are excluded.
- sla first delivery
- First ready_for_review vs the TAT deadline from the portal deadline function (2h/4h/6h = created + N h; overnight = next 8am Sydney; 2nd/3rd day = +1/+2 on that ladder).
- sla revision
- Each revision_requested → next ready_for_review vs a fresh overnight deadline. Reported separately from first delivery — the two are never blended.
- speed index
- Median of (cohort median hours for the same product+AD ÷ own hours) per deliverable. 1.00 = cohort par, >1 = faster on comparable work.
- throughput index
- Own weighted units per active day ÷ the cohort median rate. 1.00 = par.
- active day
- An AU-local day with at least one upload or status transition by this operator.